WhatsApp Business is WhatsApp's official business app. Completely separate from the standard WhatsApp, it allows simultaneous use with a personal account on the same device, ideal for managing both personal and professional communications using two phone numbers and SIM cards.
Customize Your Business Profile
Setting up your WhatsApp Business profile begins with your business phone number. Crucially, this number must not be linked to an existing WhatsApp account; unlink it first if necessary. After entering the number, add your company name and logo. When uploading your logo, remember WhatsApp profile pictures are circular; ensure your logo is appropriately positioned for optimal branding.
Add All Your Business Information
Comprehensive business information enhances customer communication. Include operating hours, website address, physical address (if applicable), and any other relevant details. Providing this upfront minimizes repetitive answers. Similar to Google My Business, you can even add a product catalog.
Automate Messages for Improved Service
WhatsApp Business's automated messaging is a key feature. Set up a welcome message for instant customer engagement and automated responses for after-hours inquiries. Customize automation to suit your business needs.
Enjoy All the Features of WhatsApp and More
Built on the same framework as standard WhatsApp, WhatsApp Business offers all the familiar features: photos, videos, audio messages, stickers, status updates, blocking, group chats, and video calls. Essentially, everything you can do with WhatsApp, you can do with WhatsApp Business.
Get the Best Messaging Client for Professionals
WhatsApp Business is perfect for businesses, particularly small and medium-sized enterprises, needing efficient, location-independent communication management. Its ease of use facilitates quick responses to customer queries. Like WhatsApp, a browser version allows convenient management from PCs and Macs.
Requirements (Latest Version)
Android 5.0 or higher required
Frequently Asked Questions
- Is WhatsApp Business free? Yes, WhatsApp Business is free. It offers additional services to enhance business-customer communication.
- What's the difference between WhatsApp and WhatsApp Business? WhatsApp Business displays business information and catalogs to streamline communication with customers, unlike standard WhatsApp.
- What can't I do with WhatsApp Business? You cannot combine your personal WhatsApp and WhatsApp Business business accounts. WhatsApp recommends using a separate SIM card for your business account.
- How much does WhatsApp Business cost? WhatsApp Business is free.
- How do I set up WhatsApp Business? Go to Settings, select "WhatsApp Business Conditions," and tap "Accept." Then, fill in your company details and customize your profile.
- How do I use the WhatsApp Business API? Access the WhatsApp Business API after signing up for a plan through a chosen partner. This incurs a service cost, similar to other integrated tools like CRMs or Live Chat.
- What is the file size of the WhatsApp Business APK? The WhatsApp Business APK is approximately 40 MB.
Tags : Utilities
