Blizzard finds itself embroiled in yet another controversy surrounding Overwatch 2, this time involving the new Lucio appearance, the Cyber DJ skin. Initially sold in the game's store for $19.99, Blizzard announced just a day later that the same skin would be available for free as part of an event focused on the future of Overwatch 2. Players who tuned into a special broadcast on Twitch for an hour on February 12 could claim the Cyber DJ skin at no cost.
This sudden shift from a paid to a free offering has understandably upset many players who had already purchased the skin before the announcement. The backlash was swift and intense, with numerous fans voicing their frustration and demanding refunds for what they perceive as an unfair practice. The Cyber DJ skin has since been removed from the store, but Blizzard has yet to address the issue of refunds publicly.
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This isn't the first instance where Blizzard has offered cosmetic items for sale only to later distribute them for free during promotional events. The recurring nature of such incidents adds fuel to the fire of player discontent. Meanwhile, the competitive landscape is heating up, with Marvel Rivals reportedly outperforming Overwatch 2 across various metrics, putting additional pressure on Blizzard to innovate.
In response to these challenges, Blizzard has scheduled a special Overwatch 2 Spotlight event for February 12. The broadcast promises to unveil new maps, heroes, and other exciting content. To generate buzz and give fans a sneak peek at upcoming game updates, Blizzard will host renowned streamers at their headquarters for this event. This move is part of a broader strategy to reinvigorate interest in Overwatch 2 and address the competitive threats it faces.