Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as services like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP communication, rendering traditional Skype-to-cellphone calls less relevant.
Current Skype users can seamlessly transition to Microsoft Teams; their message history, contacts, and other content will be readily available without needing a new account. However, Microsoft will discontinue support for domestic and international calls. Users can also export their Skype data, including photos and conversation history, or utilize a provided tool to review their chat history before the transition.
You have until May 5th to decide, a 60-day window. Microsoft will honor existing Skype credits but will cease offering paid Skype features for making international and domestic calls to new customers.
The primary loss with Skype's shutdown is the ability to directly call cell phones. Microsoft explains that while this telephony function was crucial during Skype's peak popularity (before widespread VoIP and affordable mobile data), it's no longer a key focus. Amit Fulay, Microsoft's vice president of product, stated that the decision reflects usage trends and a shift away from this specific functionality.
Microsoft acquired Skype in 2011 for $8.5 billion, aiming to enhance its real-time communication offerings and leverage Skype's then-massive user base. While Skype was once integral to Windows devices and even promoted as an Xbox feature, Microsoft acknowledges recent years of stagnant user growth. The company is now concentrating its consumer communication efforts on Microsoft Teams.