Mi LUMA

Managing your LUMA account is now simpler than ever with the Mi LUMA app! Sign up with just a few details and log in using your preferred method for fast, secure access. Once logged in, your current balance and account information are just a tap away on the intuitive Dashboard. Pay your bill instantly with a credit card or bank account, and review payments and bills from the past year. Report outages, find answers to common questions, and enjoy the convenience of managing your electric service account from anywhere, at any time.

Key Features of Mi LUMA:

- Easy Registration and Sign-In

Users can register quickly using their residential or business account details, including the last four digits of their Social Security Number or EIN. Existing users can sign in with their online credentials.

- Biometric Sign-In Options

After the first login, users can choose from convenient sign-in methods like Face Unlock, fingerprint recognition, a PIN, or a keyboard pattern, making access both fast and secure.

- Dashboard Overview

The app features a user-friendly dashboard that shows your current electric service balance, along with key account details like the total amount due and the payment due date.

- Bill Management

Users can view and download their current bills as PDFs directly in the app. Payments can be made using a credit card or bank account, with same-day crediting for transactions.

- Payment History Tracking

The app provides a complete 12-month history of bills and payments, so users can easily track their financial activity.

- Outage Reporting and FAQs

Users can view and report outages through the app. An extensive FAQ section is available to help with any questions or issues during the transition to LUMA.

Helpful Tips for Users:

* Enable Face Unlock or fingerprint for quick sign-ins

* Pay your bill easily with a credit card or bank account

* Use the FAQ section for any questions or concerns

* Monitor your account balance and payment due date regularly

Final Thoughts:

With Mi LUMA, managing your electric service account is effortless. Keep track of your bills, payments, and outages in one convenient app. Sign in quickly and securely using multiple methods, pay your bill with ease, and access helpful resources whenever needed. Download Mi LUMA today and enjoy the convenience of handling your account anytime, anywhere.